Terms & Conditions

Your Details

We will not pass your details to any third party. We will however, send you e-mails from time to time on your acceptance of these conditions if you add the birthday date of the person's birthday and leaflets to keep you up to date with our special offers.

Payment

We accept payment by debit or credit card, cheque, postal order or bank transfer. For International orders above £250 we accept bank transfer as method of payment. We do not retain credit or debit card details.

Delivery

Delivery will take between 5 to 10 working days by standard Royal Mail parcel service. Remember you can get your goodies delivered to an alternative address i.e. your work. Please advise us what date you require your goods by and will try our hardest to meet same. When ordering wedding favours and wedding related items can take up to six weeks.

When parcels are sent by Royal Mail Recorded Delivery/Courier, The Royal Mail/Couriers do not check proof of identity of the person signing. Please ensure therefore that the parcels are delivered to an address from which you can sign for them and ensure that they are received by you at the delivery address. Due to the growing numbers of credit card fraud we no longer deliver to alternative delivery addresses, but to the address for which the card is registerered only. For items sent by us by Royal Mail Recorded Delivery/Courier which are signed for at the delivery address provided by you we accept no responsibility for items not received, we deem a signature at the delivery address proof that carriage and ownership has now passed to the purchaser. It is your responsibility to ensure you are there to sign for the goods.

Caesar's are not responsible for checking that your delivery address is correct. You will be responsible for the cost of any products sent to a delivery address incorrectly supplied by you. It is up to you as the customer to double check your delivery details and we do not accept any responsibility for the loss of such items in the post. There will be no refund for such items.

Delivery Charges

If you require the parcel urgently this can be sent at an extra charge, of which we will advise you. Our normal delivery charge is £3.95.

Please note that favours are sent by courier at a charge of £7.50. Alternatively wedding favours can be uplifted if you live in Glasgow or surrounding areas.

Please see our further information page in our balloons section for balloon delivery prices.

Delivery Charges for International Orders

For International orders standard signed for parcels are £8.95. We would recommend that you select our courier service for £15 which takes around 4 working days. You are responsible for full delivery costs involved including any import duties. We cannot describe the goods in the package as anything other than what they are and for the full value of the package.

Discounts

Bulk Buying

We do offer a discount for the bulk purchase of wedding favours. If you intend to purchase 200 or more of one product we offer a 10% discount on the overall order. Bulk buying discounts are presently unavailable for personalised products.

Special Offers

We will from time to time display special offers and discounts within the website - please check the site for any discounts available. We reserve the right to withdraw these discounts at any time. If a discount is offered at a wedding show for booking and deposit cheques are not received within the timeframe stated the discount may be withdrawn.

Guarantee

In accordance with the Direct Selling Regulations 2000 (if you are not completely satisfied with your purchase) we will be glad to exchange the goods or provide a full refund, provided you contact us by phone, e-mail or post within 7 working days following the date you take receipt of the goods. We guarantee to refund monies paid (exclusive of postage) and goods must be returned at your own expense and in good condition. Your statutory rights are not affected. We will refund your debit or credit card within 28 days of the return of the item.

Ordering On-line

Browise through the large selection of goods and simply add them to your shopping basket. Once you have finished shopping, click on the checkout icon and complete your delivery details. We are pleased to announce that our VISA/Debit card facility is now up and running. Please select your preferred method of payment. If paying by cheque, once your cheque has cleared the goods willbe sent out, this normally adds a further three days to a deliver date.

Safety

Please note that small items are not suitable for young children and that balloons should be inflated by adults who should supervise their use at all times.

Please be aware of any guests with nut allergies when purchasing wedding favours with almond fillings.

Governing Law

Scottish Law shall govern the construction, validity and performance of these Conditions of Sale and any agreement that exists between Caesar's Party Supplies and the buyer in all respects. In any dispute with Caesar's Party Supplies regarding these conditions of sale or the supply of products to the buyer the parties shall submit to the jurisdiction of the Scottish Courts.

Force Majeure

Caesar's Party Supplies shall not be liable in any way for any loss or damage arising directly or indirectly as a result of delivery of the goods being prevented or delayed or any other of its obligations not being performed for reasons beyod the control of Caesar's Party Supplies or any acts of third parties and in these circumstances Caesar's Party Supplies expressly reserved the right to cancel or suspend the whole or any part of the order.

The Purchaser shall accept goods which have been supplied by our suppliers where item design has changed as a suitable alternative so long as the items supplied are still of the same quality and themed design ordered.

Favours

Favours are subject to courier charges of £7.50. When ordering wedding favours please select the £7.50 courier charge for delivery. If you do not select this, this will be applied to your order. There is a cheaper delivery charge option for the ordering of samples to ensure that customers are not charged over rated postage charges for sample deliveries. Please note that favours are not suitable for small children. Favours may contain nuts and customers should be aware of any guests with nut allergies.

At the time of booking favours are subject to a 50% non refundable deposit.

At the time of booking balloon decorations there is a non refundable deposit payable of 50% of the price of your order. This ensures the date required for your event will be entered into our diary.

Please refer to our Favour Terms and Conditions for full details.